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Shipping & Returns

Return & Exchange Policy

  1. Please note that we do not have a return policy, but we have a 7 days exchange policy.
  2. Returns are only accepted if the product received is faulty/ damaged or not as described.
  3. To Return/Exchange any product please send an e-mail to atawdesigns@gmail.com stating the reason of return. 
  4. Incase of returns, we request you to ship back the original product in same packaging as received to ” No 13  Tulive viha D block, vo.c colony Anna nagar east, chennai- 600102”.
  5. We reserve the right to refuse exchange that are shipped after 7 days or items that are not in the same condition as you received them.
  6. All tags must be fully attached to return/exchange items.
  7. All items should be returned in their original, undamaged packaging.
  8. We do not accept returns on item that have been worn, altered, washed or damaged in any way.
  9. End of season sale items or final sale are not eligible for return or exchange.
  10. Please note that the payment will be returned within 7-15 working days.
  11. We reserve the right to refuse of any merchandise that does not meet above return/exchange requirements at out sole discretion.
  12. All items are quality controlled and checked for any faults before they are shipped to customers. If you receive any item that is not in the perfect condition please contact us, immediately. Incase of returns, we request you to ship back the original product in same packaging as received.

Shipping Policy

  1.  All products will be shipped within 7-10 working days, on placing the order. 
  2.  We are not responsible for delays in shipping or delivery due to forces outside of our control such as weather.
  3. Incase of Returns/ Exchanges, products should be returned in their original, undamaged packaging.
  4. We do not accept returns on item that have been worn, altered, washed or damaged in any way.
  5. We do not assume responsibility for reimbursement or compensation in the event of return package being lost, stolen or mishandled.
  6. Please note that we do not refund original or return shipping charges.
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